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Tuesday, September 02, 2008

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Sunday, April 20, 2008

Tape Libraries is a VTL right for your organization?


What you will learn from this tip:  Ever since virtual tape
libraries  were ported to open systems, the technology has
gained  in  popularity.  This tip  will  help you  evaluate  the 
reasons  why  you  may  or  may not  want to  implement
virtual tape.

          Virtual tape library (VTL) technology has been around
for many  years  and  was once  exclusive to the  mainframe
domain. Now  available  from numerous vendors with support
for the  most popular  operating  systems  (including some
Linux), VTLs can  emulate  many tape evices  such as LTO,
DLT, 9840, etc.

      When  sized  appropriately, some  appliances  can be
subdivided into  more than 100 virtual  libraries,  with  well
over 1,000  virtual tape drives and  more than 8,000 virtual
tape volumes all this taking up approximately the space of
one or two server racks depending on the configured capacity.

          But  before  rushing to  the  phone to call up  your
favorite  vendor, you  must ask  yourself a few  questions.
There are  some good reasons for deploying a VTL, but
there are also some not-so-good ones.

    
     Some of the good reasons:

 • Tape   virtualization  allows  you to  take  advantage of
   disk-based  backups without  actually having to change
   the way you backup. The virtual drives will look like any
   other tape drive to most backup software.

 • The ability to define  multiple virtual libraries allows you
   to share the VTL between multiple backup servers.

 • You can  increase the  number of tape  devices available
   during  backup  windows  to  allow  a  greater number of
   concurrent  backup streams.  You can also use smaller
   virtual tapes for smaller backups.

 • If you have a   made a  significant investment on a tape
   subsystem, you can use VTL  for onsite backups and
   physical tapes  for  vault  or  archives.  You  can  also 
   replicate remotely between some VTLs, which limits
   most tape handling to archives only.


     Some of the not-so-good reasons:

 • You  considered  dramatically increasing  an  already high
   number of  physical tape devices for concurrent use on your
   backup server. Although  some VTL  appliances allow  you
   to  define over  1,000  virtual  drives, it doesn't necessarily
   mean you  can you must  consider  other limiting factors in
   your backup  environment. For example, if  you are already
   using twelve LTO 3 drives on your  backup server, with each
   drive  capable of up to 80  megabytes  per second, you  may
   already  be  approaching  other  limitations  with  your  I/O
   bandwidth or network before adding virtual tape drives. The
   disk array behind the  VTL also has limitations that cannot
   be ignored.

 • An  organization  that  does not  have  a  clearly  defined
   backup  data  retention  policy can  actually see some cost
   increase.Those organizations that keep records indefinitely
   should  review their data  retention policies and perform a
   thorough  cost/benefit  analysis beforehand adding capacity
   to a VTL can become more costly than simply ordering more
   tape volumes for a traditional tape library.

       Porting VTL technology to open  systems was a great
advancement in  the data  protection field.  It  enables the
reduction  of  media  handling,  management  and  physical
storage.  It  also provides   an  added  layer of  protection
against tape loss. It  can replace,  provide  extra  backup
resources or  become a  remote  extension  to an  existing
infrastructure. That  said,  tape  virtualization  is  not  a
quick fix to a poorly  designed  backup environment, and it
does  not address  the absence  of clearly  defined  backup
policies. Throwing   more  hardware  (even if virtual) at a
problem doesn't virtualize the problem itself.

Commvault tapes stop writing Before

 
     Why do our CommVault tapes stop  writing  before they
are full?  We get a  message that there is no media. When
I check the tapes,  there is  plenty of  valid data space and
the tapes are not marked full.


          There are a few  situations  where this condition can
be encountered. However, without  more  details  about  the
actual  error  and  hardware configuration,  it  is  difficult  to
pinpoint exactly the source of the problem. Below are a few
suggestions:

Tape errors

    Sometime  the tape  drive can encounter a media error
that is interpreted  by the  device as an EOT (end of tape)
signal. This leads the device to  mark the tape as full and
stop writing. This error condition does not typically occur
with all media in a library making it easy  to diagnose but
hard to predict. If this  is your  case, this could be the
starting point for troubleshooting.

Configuration:

 • Check the "Appendable" and "Use Appendable Media for (n)
   Days option"  from the Media tab of the library properties;
   the number of days  might be set lower than it takes you to
   fill a tape.

 • A job  option  which  has  the  Start  New  Media option
   enabled will not use appendable media.

 • Synthetic full backups will not use appendable media.

Overview of Tape Libraries & Backup Applications

 Tape libraries

        Of course, a tape  drive can only  hold one tape at a
time  and a single  tape is  unlikely to hold  the complete
backup of an entire  organization. There are  generally two
options  when  more  tape  storage  capacity  is  required:
manually insert a  new tape  when the  previous tape is full
or utilize  multiple   drives  organized  into tape library
systems. By  making  multiple drives available, backups can
automatically  "span" across two or  more  tapes as  needed
without human intervention. There are numerous tape library
vendors, including  Quantum  Corp., Hewlett -Packard  Co.,
Tandberg Data and Spectra Logic Corp.

            In many cases, just grouping tape drives into a single
system isn't enough tapes still must be inserted and removed
manually.  One  way to  further  extend the  potential storage
capacity of tape systems, and reduce human error, is to use
tape libraries with  autoloaders.  An autoloader  is  basically
a robotic  mechanism  that can select a  tape, insert  it into
a drive in  the  library, remove  a  tape  that's been  written
and  return the tape to a  storage location.  Such  libraries
often include  management utilities that keep track of tape
directories  so   the  library  can  locate  a   specific  file
without a  user  needing  to know  which  tape  containsthe
necessary data.

Backup applications

           Application software plays a huge role in any backup
strategy. Backup software is a critical management tool that
interfaces  backup  hardware with  corporate  data,  allowing
administrators to decide when and where to backup selected
files,  folders,  drives,  servers  or  even  entire  data  centers.
Backup software also supports  automation so backups can
be  performed  and  verified  on  a  preset  schedule  (e.g.
nights or weekends) without direct human intervention. Most
contemporary enterprise backup tools can easily send pager
and e-mail  alarms to a  technician or administrator in the
event of a backup problem.

       EMC  Legato and  Symantec Veritas are two well-known
backup tools, though vendors offer numerous products to meet
a wide  range of  business needs and  budgets. Consequently,
backup  software  selection  isn't  just an  issue of price.
Hardware  compatibility,  management  features,  automation
capabilities and even  service/maintenance agreements should
be included in any product evaluation.

Overview of Tape media & Drives

 Overview

      Tape is the quintessential backup technology,providing
cost-effective,long-term data storage for all business types
and sizes.Although performance is relatively slow, tape fits
well  into the  storage  architecture  allowing users to store
a  large  volume of  data  at  a  reasonable  price  an  ideal
solution to  protect the valuable  data  on traditionally more
expensive hard disks.  Today, the  falling cost of  hard disk
storage is  causing  many  companies to  opt for disk-based
backup  products  offering  much faster backup and recovery
times. But tape remains a viable platform for many archival
and disaster recovery applications.

Tape media

          Tape  technology  starts  with  the  media the  tapes
themselves. Simply put, tape is a long continuous ribbon of
flexible plastic  film coated with  magnetic media.  The tape
is wrapped onto spindles and sealed in a specially designed
mechanical cartridge that protects the tape from damage and
dust. The  media cartridge in a tape system is analogous to
the  spinning  platters in a hard disk. Tape cartridges are
inserted into a tape  are later  removed for  transport and
storage. Tape  cartridges are  designed  for  specific tape
drive  architectures  (e.g., Travan, digital  data  storage
(DDS), DLT or LTO)  and  are  not  interchangeable, so tape
systems  must be selected for their technological longevity
and  media costs, which can add  significant cost to a tape
storage strategy.

  When implementing a tape  system, adequate provisions
must  be  made  for  tape  storage.  Smaller organizations
frequently vault a limited  number of  tapes in a fireproof
safe  on  site  or  at  a  local  storage  facility.  Larger
corporations  can  use  many  tapes for long-term  archival
backups and disaster planning, so they are routinely shipped
to off-site  storage  facilities  run  by  firms like  Iron
Mountain Inc. The largest enterprises may ultimately collect
tens of thousands of tapes.

      Lost or stolen tapes may compromise the personal data
of many thousands of customers,so it's essential for storage
administrators to track the safe and timely delivery of tape
media through trusted couriers.Firms like Iron Mountain will
pick up  the  tapes at  your  door;  using  general- purpose
shippers can potentially open the door for a security breach.
If a security  breach does occur, administrators should have
an action plan in place to  mitigate risk and adhere to any
legal reporting requirements.

      Finally, tape  doesn't last forever, so administrators
must  consider cartridge lifecycle  management. Wear on the
mechanical  assembly and  tape  media itself will limit the
cartridge's  working  life.  For  example, a   typical  DDS
cartridge is rated for 2,000 passes (over the tape  drive's
read/write head)  or  100  full   backups—after  which  the
cartridge should be securely destroyed. Tape  data degrades
slowly over time once written,  so administrators must also
plan to  periodically rewrite (refresh)  aging tape data to
ensure continued  integrity. DDS tapes are rated for a life
expectancy of 10 years or more.

 Tape drives

     A tape drive is the electromechanical device that reads
and  writes to the tape cartridge,  and exchanges that data
with the rest of the  computer.  Drives  typically  use either
helical  scan or linear tape  head  technology to access the
tape. Helical scan drives use a rotating  head positioned at
an angle, reading and writing data as diagonal stripes along
the tape's width. Linear  tape simply positions a stationary
head  that runs along the tape length. There are numerous
tape  formats in  service  today  that leverage  these  two
approaches, and the choice of tape drive should include a
consideration of capacity need, performance speed, media
cost and technological longevity:

 • Advanced  intelligent  tape  (AIT).   This  helical  head
   technology was designed  to record computer data on
   8mm tape cartridges. AIT  cartridges  can  support up
   to 400 GB with compression, and drives  can  transfer 
   data up to 48 Mbps (also with compression).

 • Digital data storage (DDS). This helical head technology
    was designed to record c omputer data on  4mm digital
    audio tape (DAT) cartridges. There  are  five  generations
    of DDS format capable of saving 2 GB, 8 GB, 24 GB or
    36 GB or 72 GB to a DAT cartridge. Fairly small storage 
    capacities make DDS technology better suited to small 
    and  mid -sized businesses.
 
 • Digital linear  tape  (DLT). This linear head  technology
   records data along a series of 128 or 1280 data tracks.
   DLZ1 compression helps to fit more data on the tape,
   and increase the effective read/write speed.  Ordinary
   DLT cartridges can hold up  to 160 GB  of uncompressed 
   data,  though  SuperDLT (DLT-S) cartridges  can support 
   to 800  GB of  uncompressed data. DLT drives can run up
   to 60 Mbps.
 
 • Linear  Tape-Open (LTO). This open-standard  linear tape
   technology has evolved through several generations,currently
   supporting  enterprise-class storage capacities to 400 GB of
   uncompressed  data  with  ansfer   rates of  80 Mbps  (up to
   160 Mbps compressed).Upcoming iterations of the LTO
   standard promise 1.6 TB capacities at 240 Mbps, 3.2 TB
   capacities at 360  Mbps, and  6.4  TB  capacities at  540
   Mbps  (all using compression).

 • Travan.  This enterprise-class  helical tape  format was
   standardized by the Quarter Inch Cartridge (QIC) Consortium,
   and offers  several   iterations over its life.  The latest
   capacities  include 20 GB  and  40 GB  (compressed) storage
   capacities.

               Unlike  hard  disks and optical drives, tape  drives
require routine maintenance. Tape media comes into contact
with  the  drive's  read/write  heads, so the heads  must be
cleaned  periodically  to prevent accumulations of residual
magnetic material from causing read/write problems. A head
cleaning  cartridge will handle  this task, though personnel
must be  present  to  run the  process unless  the  tape is
embedded within an automation system.

      However, maintenance  issues  can be  problematic for
remote  offices  where  personnel  have  little  (if  any)  IT
expertise. Ignored  maintenance  can  eventually result in
backup  problems.  Remote  tape  systems  should  receive
particular attention  from storage administrators to ensure
that any  required  procedures  are performed in a  timely
fashion.

Saturday, April 19, 2008

The ABCs of CDP

 
What you  will learn  from this tip:  How  continuous  data
protection works (and doesn't work). Plus: A few products to
check out, if you're in the market for CDP.

            Continuous  data  protection (CDP) software  is a
relatively new genre of backup technology.  With all newer
technologies, questions  about its  merits and pitfalls are
sure to  abound. Stemming  from a  recent  webcast storage
analyst Jerome Wendt  gave on CDP, here is what is puzzling
storage managers about CDP.

Does CDP handle system volumes?

Ans: This varies by CDP product. As a rule of thumb,network-
based  products are  volume- and data-agnostic so it is safe to 
assume  products such  as  Revivio  Continuous  will  handle
system volumes as long as they are part of a mirrored volume
set  where the Revivio presented LUN is part of that mirrored set.
Host-based  products  you need to  take on a case-by-case
basis.  But, both  Mendocino  Software's  Realtime  and
Storactive's LiveBackup  are  examples of host-based CDP
products  that support system volumes on Windows but not on
Unix.

When is the I/O complete status passed to write?
Ans:  This will depend on whether the approach is in-band
or  out-of-band, and  whether  the  writes are  occurring
synchronously or asynchronously. For host-based products,
the write acknowledgement occurs  when the write hits the
secondary storage (the CDP management server). For network
-based products, a write  acknowledgement is returned from
both the primary storage and the CDP appliance. The question
of I/O complete status matters for performance, synchronous
mirrors and if there is any question of data being lost. In
the first case, network-based  CDP appliances tend to be as
fast as primary  storage since writes are cached on most CDP
appliances  before being  written to  disk. Host-based CDP
solutions like Storactive and Mendocino run in asynchronous
mode so the issue is performance impact, not data loss. In
regards to data loss, even in the  event of a  catastrophic
appliance failure of either the  network-based  applianceor
the  management  appliance with  which  the host-based CDP
agents  communicate, there is no data  loss on the primary
storage.

Does CDP allow  multiple updates to blocks in memory
before media writes?

Ans:  Network-based  providers  like  Revivio  developed
specific algorithms to reduce physical I/O for this purpose.
Host-based  providers also do but  buffering  these writes
delays the  writes themselves.

Does CDP support contingency (affinity) groups?

Ans:  Most  second  generation network or host-based CDP
products do support them but they may not necessarily go by
these names.  Mendocino refers  to them as  "contexts" and
defines  them  as  volume sets across  which  write  order
fidelity is maintained.  Revivio calls them affinity groups
and uses  the term to describe a  set of LUNs that are all
instantly recreated  with data  from exactly the same point
in time.

       In host-based CDP, for data to be replicated off site,
does the  CDP  system  need to be  taken  off line or can it
continue to function and be replicated at the same time?


Ans: In nearly every case, the CDP product can continue to
function and replicate at the same time. Mendocino software
performs data collection for the  protected server while at
the same time asynchronously  replicating  data to a remote
site over IP. It uses two separate and independent processes
within the management server to perform these tasks.

How does CDP manage flow control for peak load?

Ans:  Host-based  products typically  allow the CDP send
queue to back up  and be  queued to  local storage without
interruption and they currently lack any method to respond
to peak write  I/O periods.  Also, if  the local  staging
resources for these  I/O's is depleted, CDP  stops. Revivio
claims to  allow users to  provision as much  CDP resources
as needed  for peak  periods and gives  administrators the
flexibility  to  expand  that   capability  when peak loads
increase over time. It also has QoS provisions that ensure
resources are devoted to processing incoming writes as a
priority over other processes.

What are "side files"? Is this just a facility for "break"
of process to allow backup of files, LUNs to tape, etc
and resync to continue?


Ans: "Side files" go by different names from the different CDP
vendors. Revivio calls them TimeImages while Mendocino
Software refers to them as simply snapshots. Regardless of
what the CDP vendor calls them, most support them and cite
their ability to create  them as one of their primary value
adds. Taking a snapshot with Mendocino allows administrators
to present  them to another server. When this  snapshot is
presented to another server,the snapshot is neither attached
to the protected server nor does the other server access it
through the  management   appliance. From  these snapshots,
backups can be run without affecting the protected server's
data in any way. This feature does not work the same on all
CDP  products. For  example, on  Storactive's  Liveserv, for
example,  when this  "break" occurs, it will  halt CDP and
force a resync on  restart due  to the  tight  coupling the
exists between the Liveserv and Exchange.

How is  time  synched across  multiple servers'  access 
to multiple storage subsystems to assure updates are
sequenced properly?


Ans:  Revivio finds that host based CDP solutions can not
synchronize time to a  granularity  sufficient  for a cross
server solution. Revivio believes this can only be  done by
an network based  appliance solution like theirs. They can
manage time to the microsecond across all initiators which
can  allow   you  to  run an  application  set  that  runs
across multiple servers.Despite Revivio's claims, Mendocino
Software, which support the host based Realtime CDP solution,
plans to introduce this functionality sometime in 2005.

If any block is being sent via IP to the central server that
could mean a bottleneck in the system especially in a
heavy I/O applications. Is that correct?


Ans:  Depending on  the product  selected, this  could be
true. Host-based  products such as Storactive's  LiveBackup
rely on the assumption that I/O's are sporadic and will not
impact performance. Mendocino Software finds when writes to
the primary  storage  and  CDP   management  server  occur
synchronously primary applications can be slowed since both
writes must complete before an  acknowledgement is returned
to the  protected server. Second  generation host based CDP
products from companies such as Topio and Revivio cache the
writes to local disks before transmitting them to the central
server to minimize the dual write penalty.

What is the overhead associated with the agent
installation on each production host?


Ans: Most of the vendors in this space report an average
of 2-3% overhead. In reality, read  intensive applications
will consume much less than that  while write intensive
applications will likely see a  greater overhead.

Does CDP support Netware 6.5 file server?

Ans: I am not  aware of any  host-based  CDP  product that
supports Netware 6.5. In theory, however, second-generation
network-based  CDP products could  conceivably  be used with
a SAN  attached  Novell server.  Novell  6.5 offers  storage
services that support the ability to create a software mirror
(RAID-1).  By  presenting  a  LUN  from  a  CDP  product and
mirroring that with a same size or  smaller LUN presented to
a Novell file server, you could  achieve this. Network based
CDP products  such as  Alacritus Software's  Chronospan and
Revivio's  Continuous could be  used in this  configuration.
Revivio  reports that  their CPS-1200 is a block-node device
and is OS  agnostic. Both companies are not aware of any of
their  clients  using   their  technology  with  Novell 6.5.
However, they do have customers using it in conjunction with
a myriad of older  technologies  such as  MUMPS,  Pick  and
Informix.


If my management server is backed up by Tivoli Storage
Management (TSM) software, does  the  management
server have to be fully  restored before any server can
be recovered, or a restore started for disaster recovery?


Ans:  In short, the answer is yes. I would  recommend only
configuring TSM to protect the system and  application files,
not the data store itself. Since the data store is generated
by the CDP application, this store will change constantly and
relying on TSM could actually leave you exposed in  the event
of a  disaster. You  would  be  better  served  to  set up a
secondary CDP server, ideally  offsite,  and  asynchronously
replicate the CDP's data store to that server. This way, you
could restore the CDP server OS and application first using
TSM, then recover the data from that secondary site.


  Do  these  CDP  benefits  and  drawbacks apply to all
environments/platforms, including mainframe?


Ans: Yes, these same  benefits apply to all environments.I
am not aware of any CDP product that supports the mainframe.


Can  second  generation  CDPs support point in time
recovery for single files?


Ans: Yes they can. Second generation host-based CDPs from
companies such as Mendocino Software's Realtime can be file
sytem-based to  support this feature. First-generation host
based CDP products such as XOsoft's Enterprise Data Rewinder
and  Storactive's  LiveBackup  also  support  this  type of
functionality.

Tape vs. CDP


          What you will learn from this tip: The limitations of
tape  backup  for Exchange 2000 and 2003, and  future trends
for Exchange data management.

      Traditional tape backup methods provide full Exchange
database protection. However, they are restricted by large
databases  and  offer limited  mailbox  recovery using CPU-
intensive  MAPI (Messaging  Application Program Interface)
operations. Depending on your environment, traditional tape
backup products may not be sufficient to achieve your overall
messaging service objectives.

                       Scalability challenges

       The  advent of Exchange  2000 and Exchange  2003 has
brought a scalability  challenge  for tape  backup  methods.
Online Exchange tape backup is performed using the Exchange
Extensible Storage Engine (ESE) Backup API. For Exchange 5.5
there was one Exchange database per server, so a full backup
by default protected   the entire  5.5 Server. Exchange 2000
and 2003 introduced  a concept called a  storage  group. An
Exchange 2000/2003 Server can have up to four storage groups
and each storage group can  contain up to five databases. A
full  backup  for  Exchange  2000/2003 is performed  at the
storage group level and includes all the databases contained
within that storage group.

                     Recovery time

      Tape backup allows for a full recovery of the Exchange
database  in  the  event  of  a  hardware failure or corrupt
database. The recovery  time is dependent on the  amount of
data contained  in the Exchange database. As a general rule
of thumb, the recovery time is two to three times the amount
of time it takes to perform the backup. For a typical 40 GB
Exchange  database, the  backup time is 1-2  hours and the
recovery time is 2-6 hours, depending on the number of log
files. For most organizations, going without e-mail service
for more than two hours is unacceptable.

        Limitations for mailbox recovery

  The Exchange ESE Backup API does not support mailbox
recovery. To  perform  mailbox  recovery,  backup  vendors
developed a  method  called  "brick-level backup" that uses
MAPI. Brick-level  backups  require a  second pass of the
Exchange database  and  place a very  large  burden on the
Exchange  Server CPU. And  the time  it takes to perform a
brick-level backup is four to  eight  times what it takes to
perform a full backup. For this  reason, users avoid  brick
level backups at all cost. Instead, they rely on the Mailbox
Recovery  feature in Exchange  2000/2003  or use a recovery
server.

        Strengths and weaknesses of tape backup

      The strength of tape backup is that the technology is
mature and performs well. If  your Exchange database is not
too large,  the  backup can  be  performed  in a reasonable
amount of time allowing for daily full backups. Tapes can be
located  off  site  as a  precaution for  disaster recovery,
which is an important feature. A major disadvantage of tape
backup is slow recovery time. Depending on your environment,
tape recovery can  take  hours,  increasing  your  recovery
time  to  an unacceptable level.  A  second disadvantage of
tape backup is that the amount of data  that can be lost is
potentially  23 hours of data.  Depending  on  the needs of
your organization, this may also be unacceptable.

     New trends for Exchange data management

                  Continuous  data  protection  solutions  leverage
capacity-optimized  disk storage such  as  SATA RAID. These
technologies use disk as a primary backup target, improving
both backup  and recovery time.  Continuous data protection
methods  that   are  also  "application-integrated"  offer
finegrain recovery of Exchange mailboxes and messages, and
reduce  the  recovery  point to  near zero. These new disk-
based data  management solutions for  Exchange   supplement
conventional  tape-based data  protection  and dramatically
improve service for local Exchange data recovery.